Contact PuntingIQ

Direct the enquiry
to the right inbox.

Use the contact details below for support, administration, and general business enquiries. If you are unsure where to start, email Support and the request can be triaged from there.

Email Support Contact Mike

Best first contact

Support Desk

For member issues, access problems, report questions, or anything operational, start with Support so requests land in the monitored inbox.

Support@puntingiq.com.au

Founder enquiries

Mike

Use this address for direct business enquiries, partnerships, or matters that need Mike specifically.

Mike@puntingiq.com.au

Member support

Support

Use Support for membership access, service questions, daily report issues, and general help.

Support@puntingiq.com.au

Administration

Admin

Use Admin for account administration, billing, invoices, or back-office requests.

Admin@puntingiq.com.au

Automated outbound

No-Reply

This address is reserved for automated emails and notifications. Do not use it for support requests.

No-Reply@puntingiq.com.au

Which email should you use?

Support: login issues, member questions, report problems, or anything related to day-to-day service.
Admin: billing, invoices, account administration, and operational paperwork.
Mike: direct founder contact, strategic discussions, partnerships, or escalations that need Mike personally.
No-Reply: automated sending only. Replies may not be monitored.

Response routing

The fastest path for most enquiries is Support@puntingiq.com.au. That inbox should be treated as the main customer-facing contact point.